The Course:-

This is a natural progression from our "Introduction to Problem Solving" course. It deals with the issues and techniques required to implement problem solving skills company-wide, covering Management, Structure and Training. Managers who attend the course will be provided with a methodology which will allow them to implement a process within their company that will have considerable impact in reducing cost, significantly improve teamwork and internal communication.

Who should attend:-

Senior, Middle and Junior Management with the desire to successfully introduce a powerful technique into their business which will contribute to its growth and profitability.

Content:-

Structuring the implementation:-

• The Steering Group
• The Problem Solving Team Facilitators
• The Problem Solving Team Leaders
• Training the Trainers
• Developing a Training Schedule
• Methodology:-
• Selecting a Problem
• Producing a Proposal
• Basic Problem Solving Techniques (Resumè)
• Training
• Communication

Managing the Programme:-

• Reporting
• Target Setting
• Measuring/Controlling
• Audit and Follow-up

Team Skills:-

• Selecting a Team
• Effective Meetings

Duration:-

1 day

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Quality System Services

Sheffield Technlogy Park

60 Shirland Lane

Sheffield

Tel: 0114 2618899 S9 3SP Fax: 0114 2618878