The Course:-

This course examines the various factors which collectively can be considered as costs associated with the achievement of satisfactory quality.

Who should attend:-
 
All who have responsibility for operating a Quality Management System or who have line responsibility for Manufacturing or Service functions.

Pre-requisites:-

Participants should have attended one of the advanced courses in the series or have a detailed knowledge of the requirements of Quality Assurance Standards and the operation of a Quality Management System.

Content:-
The course addresses the economics of quality as referenced in BS 6143 including:-

            Prevention
            Appraisal
            Rejection
            Operating Costs   - System Maintenance
                                        - Auditing/Review
                                        - Surveillance
                                        - Inspection
                                        - Calibration
            Training
            Development

The course looks at costs associated with establishing and maintaining a Quality Management System and compares these with the costs likely to be incurred in the absence of a system.  The potential benefits of an effective system are identified.

Duration:-    1 day