The Course:-

This course focusses on the specific new requirements of ISO 9001:2000 for which Top Management are now responsible.

The concepts and 8 principles of Quality Management, covered by ISO 9000:2000, are also addressed, making the course suitable for those responsible for system creation or update and anyone wishing to gain a detailed understanding of the requirements of the Quality Management Standard.

Senior personnel with responsibilities for the Quality System and Quality practitioners who need detailed understanding of the requirements of these standards.

None - the course provides background to the requirements for Quality Management and the development of Quality Management Standards.

Specific elements of the Standard are analysed in depth and related to the current process appoach to Quality Management Systems structure, customer focus and continual improvement.

The obligations of Companies under the Standard are identified and guidance on identifying permissible exclusions provided.

Attention is drawn to the guidance on means for improvement provided by ISO 9004:2000.

The structure and format of control documents is discussed and guidelines for the allocation of responsibilities presented.
 

1 day

The course can be presented "in-house" by arrangement if required.

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Quality System Services

Sheffield Technlogy Park

60 Shirland Lane

Sheffield

Tel: 0114 2618899 S9 3SP Fax: 0114 2618878