The Course:-

This advanced course builds on the techniques provided through the 2-Day IRCA Registered Course to develop the concept of continual improvement through in-depth auditing.

Senior Personnel and Quality Practitioners with direct responsibility for quality and senior managers in all disciplines interested in improved company performance.

Participants should have an understanding of  ISO9001/9002 together with a broad knowledge of Quality Assurance Principles and the objectives of implementing a Quality Management System.

• Introduction: Business Objectives
• Auditing - A "health-check on the business
• Company Culture
• Audits & "Super-Audits" - Achieving "Pay-back" not just compliance
• Selecting Auditors - Getting the best from auditing
• What is being sought? - Information - on what, from where, how?
• How to obtain and analyse information
• Achieving Best Practice - Using results
• Developing continuous improvement
• Relationship with ISO 9000:2000 and Business Excellence